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Member Code of Conduct

At MSCU, we believe that when we respect each other’s unique talents and diversity, it allows us to help each other develop, grow, and prosper. We are committed to ensuring a safe and welcoming environment for employees and members.

In the event that any person engages in any type of abusive conduct towards credit union members or employees, the CEO or their designee is authorized to apply appropriate remedial measures against such individual up to and including the closure of account(s) and removal from membership (i.e., expulsion).

The following are examples of behavior that could be considered a violation of this code of conduct. This list is not comprehensive and is used only as an example of types of behavior that may be viewed as a violation:

  • Harassment that is based on protected status*, is sexual in nature, or harassment in general such as; discriminatory slurs, jokes, negative stereotyping, racial, ethnic, or religious epithets, and written or graphic material that shows hostility to an individual or groups
  • Verbal or Physical Threats
  • Demonstration of perceived disruptive and/or aggressive behavior or dialogue, including bullying behavior, such as:
    • Interfering with, destroying, or damaging MSCU property including desk items, workstations, tools or equipment, or other interference with an employee's ability to perform their job;
    • Name-calling
  • Threatening to use any type of weapon
  • Comments, actions, or behaviors that are designed to embarrass, humiliate, intimidate, disparage, demean, or show disrespect to an employee

*Protected statuses include: race, color, national origin, citizenship, ancestry, sex, age, religion, physical or mental disability, medical condition, veteran status, marital status, pregnancy, sexual orientation, gender identity or expression, genetic information, political affiliation, or any other classification protected by applicable local, state, or federal law

We are committed to living out our mission as a financial cooperative that elevates and secures the standards of well-being within the communities that we serve, and this includes our employees. We must work together to create a safe and welcoming environment at MSCU for everyone.