As President and Chief Executive Officer, Hank leads a passionate and skilled team dedicated to elevating the wellbeing of our community. Having built a 30-year career as a senior executive in the financial services industry, Hank brings a deep level of leadership, problem-solving, and strategic planning expertise to his role and embraces MSCU’s commitment to achieving financial success for our members. He remains laser focused on continually enhancing the member-centric and employee driven philosophy that drives the strategic model for MSCU. A committed humanitarian, Hank has sat on a range of boards and contributes to several community projects.
A career financial services executive with 25+ years in the credit union and banking industry, Stephen brings a diverse history of experience to the senior management team. He began working the teller lines, to running nightly operations, to working as an analyst in the industry. After that he worked in the community banking world managing investments and monitoring risk. Currently in his role as CFO, he oversees all financial aspects of MSCU, along with the back-office departments of Operations, Card Services and IT. Stephen guides the strategic growth of the credit union while making sure it remains financially strong.
With more than 20 years’ experience in the financial services public sector, Mike brings a wealth of knowledge to the MSCU Senior Management team. As the V.P. of Sales and Service, he goes out of his way to ensure exceptional experiences for our members, corporate partners and the community. In his role, Mike is responsible for the strategic management and daily oversight of MSCU’s Branch Operations, Marketing, and Member Care departments. From leading business development meetings to optimizing the member experience to rolling up his sleeves for the hands-on work that goes along with day-to-day operations, Mike remains busy in all areas of the credit union.
Ann joined MSCU in 2010 with over 20 years of human resources experience and immediately exhibited a propensity to stimulate employee engagement and ensure that staff goals were strategically aligned with MSCU’s Vision. As Vice President of Human Resources, Ann is responsible for all functional areas of HR as well as Training and Development and Compliance maintaining strict adherence to banking and employment regulations. Ann’s expertise in her field coupled with her diplomatic style of leadership and counseling has made her an influential contributor in MSCU business decisions. Ann graduated from the University of Bridgeport with a Bachelor of Science Degree in Business Administration with a minor in Psychology. She also holds the nationally recognized certification of Senior Professional in Human Resources (SPHR).
Joining the Mutual Security Credit Union team over a decade ago, Jeff has grown within the credit union serving in a variety of capacities giving him an invaluable and diverse skill set, as well as a bird’s eye view of the member experience. Jeff is a 20-year financial services veteran who has covered responsibilities in many areas, including branch sales, collections, loan processing and underwriting, as well as business development. As the Vice President of Lending, Jeff oversees all aspects of lending activity to ensure effective and efficient operations, quality member service and provide visible leadership to our business partners, staff and members.
