- You will receive a text message informing you of the amount due on your loan. You will be able to review your payment options, or you will be able to opt out of our text message service by texting “STOP”
Convenient: Your payment will post to your loan in real-time
Secure: End-to-end encryption guarantees your information is safe
Flexible: More ways to make a payment via text, website, online/mobile banking
Accommodating: Payments accepted from your checking account, savings account, and debit cards
FREQUENTLY ASKED QUESTIONS:
Q: What are the fees for this service?
A: The fee for ACH transactions (taken directly from a checking account) is $4.99. The fee for a debit card transaction is $6.99
Q: Can I make mortgage and credit card payments using Direct Pay?
Q: If I opt out of receiving text messages, will I still be able to pay my loans online?
A: Yes, you can still access the payment portal through our website or online mobile banking. However, you will not receive any text notifications regarding payment reminders and cannot make a payment via text message
Q: How can I pay my account via text message?
A: After receiving a text reminder, respond "Pay" to the same text. NOTE: Before using text payments, you must set up a 4-digit pin and preferred payment method. You will be asked to enter your pin to verify your account; once you have completed this process, your payment will be complete, and you should receive a confirmation text