Careers at Mutual Security Credit Union

Culture:
At Mutual Security Credit Union, we value our relationships and take pride in our team of exceptional employees, understanding that we are each an integral part of our collective success.  Only by working together can we build our business, achieve our goals, capitalize on our potential and ensure continued success.  MSCU encourages professional and personal growth to continually raise our level of service and value for our member-owners. 

Benefits:
In addition to a competitive salary and benefits package, we offer a generous vacation and personal time allowance.  As part of the Mutual Security team, you will also enjoy several company sponsored events in addition to our traditional benefits.

• Medical, Dental, Vision, FSA 

• Life Insurance (100% employer paid)

• Disability Insurance (100% employer paid)

• 401(k) Plan

• Tuition Reimbursement

Open Positions

Vice President/Branch Services

General Function

• Responsible for administration, supervision and security of all branch services activities within established guidelines and procedures.

Major Duties and Responsibilities*

• Oversee daily operation of the branches

• Responsible for the supervision of the personnel of the branch services department, including training, hiring, terminating, promoting, evaluating, and allocating salaries to these positions.

• Meet and communicate regularly with each branch, ensuring that all policies and procedures are being adhered to.

• Establish standards and continually evaluate the performance and viability of each branch.

• Administer IRA and Certificates

• Monitor cash needs at each location, ensuring that minimal level is maintained.

• Monitor the security of each branch location, ensuring that security procedures are being followed.

• Maintain positive communication with sponsor Corporation liaisons in branch area.

• Responsible for analyzing all phases of branch operations, including rates and services, recommending changes when necessary.

• Responsible for confronting problematic situations as they arise.

•  Maintain proper controls of cash and bank deposits.

• Responsible for maintaining positive member relations and member services.

• Oversees the equipment and computer operations of each branch.

• Over sees Business Development related to SEG membership, business products.

Minimum Requirements

• Requires education equivalent to a college degree (preferably business or related major).

• At least five years of similar or related experience required.

• Intermediate mathematical skills required.

Member Service Representative - Shelton

Major Duties and Responsibilities*

We are seeking to fill the position of Member Service Representative III for the Shelton Branch. As a Member Service Representative you will be responsible for:

• Accurately servicing varied transactions for the membership
• Welcoming and directing members to the appropriate department for specific information on credit union services and policies
• Providing service to help members make deposits, withdrawals, transfers, and balance information
• Cross-selling the credit union services that benefit the members
• Maintaining all items transacted and balances to the daily MSR/Teller report and submitting to Accounting
• Answering member inquiries on credit union services and resolving member account discrepancies
• Maintaining confidentiality of member accounts
• Acts as Lead MSR in the event of their absence

Job Requirements:

• High School diploma or equivalent
• 2-3 years experience in a credit union, banking, or cashier function
• A strong attention to detail
• Ability to type and use general office machines including computer terminals.
• Knowledge of MSR/Teller procedures, services for members, and credit union philosophy
• Must be willing and able to travel to other branch locations when necessary including Danbury and New Fairfield.
• Must be willing to work a flexible schedule including some evenings and Saturdays if needed.

* The list of essential functions is not exhaustive. It may be supplemented as necessary from time to time

Email: hire@mscu.net